The first FRIENDS centre in Kerala was set up in 2002 and, currently, there are 31 such centres in the province. These are commonly frequented by citizens for paying taxes, phone, electricity and water bills as well as for receiving information on various schemes offered to the public by the governments.
The delegation also participated in a Meet the Press programme at Kozhikode Press Club. Nearly 20 print and television journalists, representing leading media organisations in Kerala, interacted with the delegation members to know about their visit to the province. Later in the afternoon, the delegation left for Bengaluru, the capital city of another southern Indian province, Karnataka. The delegates will visit several rural telecentres in Karnataka and interact with senior provincial officials over the next two days to learn about the e-governance model practised in the province, which is different from that in Kerala.